Account deletion
Delete your FlockNix account and data
This page is for the FlockNix app, published by FlockNix. Use the form below to ask us to delete your account and the data linked to it. You do not need to be signed in. If you can still sign in, you can also do it yourself from your Privacy centre.
How to request deletion
- Enter the email address you used for the FlockNix app.
- Tick whether you want your whole account gone, or only certain kinds of data removed.
- Press Send deletion request. You will see a reference number.
- We email you to confirm the address, then delete within 30 days and confirm when it is finished.
Prefer email? Write to privacy@flocknix.com with the subject “Delete my account”.
What is deleted, what is kept
Deleted
- Your account, sign-in details, profile, handle and photo.
- Your consent settings and agreement acceptances.
- Your Reward Trips, verified miles and raw GPS samples.
- Your reports, the photos you uploaded and their fingerprints.
- Your registered phones and car screens.
- Your reward balances, compounding terms and unpaid rewards.
- Your support messages once the request is closed.
Kept, with no link to you
- Road items the community has verified (speed traps, hazards and similar) stay on the map, stripped of any link to your account.
- Pass-by counts and market figures stay as anonymous totals — they are already stored under a pseudonym that rotates daily and cannot be traced back to you.
Kept for a limited time
- Payout and reward records we must keep for tax and accounting: 7 years, restricted to finance staff.
- Fraud and abuse records where an investigation is open: up to 12 months.
- Encrypted backups: purged on the normal rotation, no more than 35 days after deletion.
Send your request
Deleting your account ends any unpaid rewards and closes compounding terms early. See the privacy policy for what we collect and sell.